Female Support Services Coordinator

I am recruiting a CARING and PASSIONATE Female Support Services Coordinator on behalf of a fantastic service in the Cwmbran, Torfaen area.

I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.

This is a great opportunity to manage team members and lead the day-to-day coordination of the Refuge Service providing specialist trauma informed and person led support to people affected by Violence Against Women, Domestic Abuse and/or Sexual Violence (VAWDASV)

This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.

• Salary: £24,000
• Hours: 35 Hours per week (Monday to Friday)
• Contract: Permanent
• Shifts: Monday to Friday
• Location: Cwmbran, Torfaen

Benefits of the Support Services Coordinator:

• Generous Annual Leave Package Totalling 35 Days (Inclusive of Bank Holidays)
• Pension
• Life Assurance
• Employee Assistance Program - That Supports Your Health and Well-being at Home and at Work
• Flexi Working
• Paid Company Sick Pay & Emergency Dependent Leave

As a Support Service Coordinator, you will be responsible for the following:

• Work closely with the Service Manager to contribute to achieve ambition and operational objectivesManage team members by demonstrating and positively role modelling the organisation's values and culture
• Collaborate with team members to plan and deliver high quality, specialist, trauma informed, person led support services
• Ensure team members place individuals supported through the service are at the centre of designing their support and have a range of ways to feedback about their experience
• Manage safeguarding for your service area
• Manage the delegated aspects of budgetary responsibility
• Provide support team with case management and direction
• Manage team preparation and attendance to Multi Agency Risk Assessment Conference (MARAC) and other similar meetings
• Support the Service Manager in collecting information and producing timely returns and other reports as part of funding requirements
• Collaborator to monitoring the team's compliance to external quality standards
• Oversee regular audits and compliance
• Work collaboratively with other Service Coordinators to ensure refuge, community and crisis referral paths are easily accessible.
• Empowering individuals have informed choice and design and achieve meaningful and impactful outcomes,
• Provide support, signpost, and refer adults and children to the internal and external services they wish to engage with
• Carry out any other reasonable duties as required/requested by your line manager

Requirements of the Support Services Coordinator:

• Hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
• Previous experience in a similar role
• Driving licence and access to own vehicle is essential
• Have an understanding of domestic violence and abuse, including the impact on victims and their children
• Understand child protection issues and how to effectively safeguard
• Experience in engaging with external agencies
• Have strong crisis management skills
• Excellent IT and communication skills
• Ability to provide practical and emotional support
• Ability to manage own workload
• Ability to work alone and as part of a team

If you want to make a real difference in lives click APPLY now!

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone