Domestic Abuse Community Support Worker

I am recruiting several CARING and PASSIONATE Domestic Abuse Community Support Workers on behalf of a fantastic service in the Gwent area.

I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.

You will be supporting women and children by providing them with an individually tailored support package. The role is office based with community out reach Monday to Friday between the hours of 09:00 and 16:30.

This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.

• Salary: £24,000
• Hours: 35 Hours per week (Monday to Friday)
• Contract: Permanent
• Shifts: Flexible between 09:00 to 16:00
• Location: Gwent

Benefits of the Domestic Abuse Support Worker role:

• Generous Annual Leave Package 25 Days including Bank Holidays
• Pension
• Life Assurance
• Employee Assistance Program - supports your health and well-being at home and work
• Paid Company Sick Pay & Emergency Dependent Leave
• Flexible working options

As a Domestic Abuse Support Worker, you will be responsible for the following:

• Be the first point of contact for service users via phone, email, online chat, text and face-to-face
• Identify and assess the risks and needs of service users
• Provide immediate crisis intervention
• Making detailed and accurate reports and ensuring the CRM is always updated
• Signpost and support women and their families to various agencies, e.g. social services, the police, DWP, homelessness, education, housing, and cultural services
• Promote the service
• Undertake training and development to enhance your skills and knowledge

Requirements:

• Driving licence and access to own vehicle is essential
• Have an understanding of domestic violence and abuse, including the impact on victims and their children
• Understand child protection issues and how to effectively safeguard
• Experience in engaging with external agencies
• Have strong crisis management skills
• Excellent IT and communication skills
• Ability to provide practical and emotional support
• Ability to manage own workload
• Ability to work alone and as part of a team

If you want to make a real difference in lives click APPLY now!